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Privacy Policy

OGOLD Wallet Privacy Policy


1. Introduction
OGOLD Precious Metals Trading L.L.C ("Company", "we", "us", "our") is committed to
protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and
safeguard your information when you use the OGOLD Wallet service ("Service"). By using the
Service, you agree to the collection and use of information in accordance with this Privacy
Policy.


2. Information We Collect
2.1 Personal Information: When you register for and use the Service, we may collect personal
information that you provide to us, including but not limited to your name, email address, phone
number, date of birth, proof of identity, and proof of address.
2.2 Financial Information: To facilitate transactions, we collect financial information such as
bank account details, debit/credit card information, and transaction history.
2.3 Usage Data: We may collect information about your interactions with the Service, including
but not limited to your IP address, device information, browser type, operating system, and pages
you visit.
2.4 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to
track the activity on our Service and store certain information. You can control the use of
cookies through your browser settings.


3. How We Use Your Information
3.1 To Provide and Maintain the Service: We use your information to create and manage your
Account, process transactions, and provide customer support.
3.2 To Verify Your Identity: Your personal information is used to complete the Know Your
Customer (KYC) process and comply with legal and regulatory requirements.
3.3 To Improve Our Service: We use usage data to understand how our Service is accessed and
used, enabling us to enhance and optimize the user experience.
3.4 To Communicate with You: We may use your contact information to send you updates,
security alerts, and administrative messages related to your use of the Service.
3.5 To Ensure Security: We use your information to monitor for and address security issues,
fraud, and other illegal activities.


4. How We Share Your Information
4.1 With Service Providers: We may share your information with third-party service providers
who perform services on our behalf, such as payment processing, identity verification, and data
analytics.

4.2 With Legal and Regulatory Authorities: We may disclose your information to comply with
applicable laws, regulations, legal processes, or governmental requests.
4.3 In Business Transfers: If the Company is involved in a merger, acquisition, or asset sale,
your information may be transferred as part of that transaction.
4.4 With Your Consent: We may share your information for any other purpose disclosed to you
with your consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal
information against unauthorized access, alteration, disclosure, or destruction. However, no
method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Rights and Choices
6.1 Access and Correction: You have the right to access and update your personal information.
You can review and update your information through your Account settings or by contacting us
directly.
6.2 Data Deletion: You can request the deletion of your personal information by closing your
Account. Please note that we may retain certain information as required by law or for legitimate
business purposes.
6.3 Opt-Out: You can opt out of receiving promotional communications from us by following
the unsubscribe instructions in those communications or by contacting us directly.
6.4 Cookies: You can control and delete cookies through your browser settings. However,
disabling cookies may affect the functionality of the Service.
7. International Data Transfers
Your information may be transferred to, and maintained on, servers located outside of your state,
province, country, or other governmental jurisdiction where the data protection laws may differ
from those of your jurisdiction. By providing your information, you consent to such transfers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by
posting the new Privacy Policy on the OGOLD Wallet platform. You are advised to review this
Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at
support@ogold.app
By using the OGOLD Wallet, you acknowledge that you have read, understood, and agree to be
bound by this Privacy Policy.

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